Collaborative email
Write, reply and work with colleagues, with family context beside the conversation.
Videos
5 videos
Admin · Teacher · 39 sec
Write and send a new email
Choose recipients, write a message and send separate emails to families from Communications.
Hover to preview · Click for steps & FAQsAdmin · Teacher · 41 sec
Read family context and reply
Read an email, open the matching student profile, and reply to the family without losing the conversation.
Hover to preview · Click for steps & FAQsAdmin · Teacher · 42 sec
Share a conversation and @mention a colleague
Invite a teammate with the right access, then discuss the reply in private staff comments.
Hover to preview · Click for steps & FAQsAdmin · Teacher · 37 sec
Leave and return to your saved drafts
Keep an unfinished reply and private comment while you visit another screen in MarkTrack.
Hover to preview · Click for steps & FAQsAdmin · Teacher · 44 sec
Star, resolve, archive and export a conversation
Keep useful conversations easy to find and download a PDF when you need a copy.
Hover to preview · Click for steps & FAQsCan’t find the answer? Read the help centre or tell us what you need.
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