Severity levels
Make the seriousness of a record visible at a glance.
Infractions
Respond with context.
Follow through with care.
Keep behavior records clear, consistent and connected. Give teachers a way to record what happened, administrators a way to follow up and families a way to acknowledge the conversation.
INSIDE MARKTRACKThe school day
- Structured incident records
- Severity & status
- Parent acknowledgment
01Capture the important details
Start with a clear account of what happened.
Record the student, category, date, description and action taken in one structured entry. A consistent record helps staff respond with context when the same issue comes up again.
- Choose the incident category and severity.
- Describe the behavior and the action taken.
- Keep the student and recording staff member attached to the entry.
02Keep the next step visible
An incident is the start of a follow-up.
Use statuses and filters to work through behavior records. Open an incident to see the detail and review trail, so another staff member can pick up the conversation with the right context.
- Filter behavior records to focus on the cases you need.
- Update the incident's status as staff follow up.
- Review who recorded and reviewed the incident.
03Bring parents into the loop
Make room for acknowledgment.
Families can view the incidents available to them and acknowledge that they've seen a record. Staff can distinguish a record that's been acknowledged from one still needing a family response.
- Show parents the behavior records for their linked children.
- Record parent acknowledgment separately from staff review.
- Keep incident notification and follow-up connected to school settings.
Thought through, down to the details
The little things.
The everyday difference.
Action taken
Preserve the response alongside the behavior description.
Review trail
See the people involved in recording and reviewing an incident.
Behavior reports
Review logs, repeat incidents and pending follow-up in Reports.
A few more details
Good questions.
Clear answers.
Want to see how it fits your program?
Talk to our team ↗Can parents acknowledge an incident?
Yes. Parents can acknowledge the records available for their linked children. Staff cannot acknowledge on a family's behalf.
Can we track a record after it is created?
Yes. Incident statuses and the review trail help staff follow a record through its next steps.
Are behavior reports available?
Yes. The report catalog includes behavior reporting such as the incident log and pending follow-up.
More time for what matters
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Give it a better everyday.
Bring your people, programs and daily work together in MarkTrack.
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