Cookie Policy

Last updated: January 2025

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember your preferences, keep you logged in, and improve your overall experience. MarkTrack uses cookies to provide a secure and personalized experience for our users.

How We Use Cookies

We use cookies for the following purposes:

  • Authentication: To keep you logged in and secure your session
  • Preferences: To remember your settings and customizations
  • Security: To protect against fraud and unauthorized access
  • Analytics: To understand how users interact with our platform

Types of Cookies We Use

Essential Cookies (Required)

These cookies are necessary for the website to function properly. They enable core functionality such as security, authentication, and accessibility.

  • Session cookies for keeping you logged in
  • CSRF protection tokens for security
  • Load balancing cookies for system stability

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

  • User interface preferences (theme, language)
  • Dashboard layout customizations
  • Recently accessed pages and features

Analytics Cookies

These cookies help us understand how users interact with our website, which pages are most popular, and where improvements can be made.

  • Page views and navigation patterns
  • Time spent on different features
  • Error tracking and performance monitoring

Third-Party Cookies

We may use trusted third-party service providers who also set cookies on your device. These include:

  • Stripe: For secure payment processing
  • Error Tracking: For monitoring application health and errors

Managing Cookies

You have control over cookie usage:

Browser Settings

Most browsers allow you to refuse or accept cookies, delete existing cookies, or be notified when cookies are being set. Check your browser's help section for specific instructions.

Impact of Disabling Cookies

Please note that if you disable essential cookies, some features of MarkTrack may not function properly, and you may not be able to access certain parts of the website.

Cookie Duration

Cookies on MarkTrack have varying lifespans:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain on your device for a set period (typically 30-365 days) or until manually deleted

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by updating the "Last updated" date at the top of this policy.

Contact Us

If you have questions about our use of cookies, please contact us:

Email: privacy@marktrack.com
Phone: +1 (732) 682-9496