MarkTrack SMS Notifications
How families consent to receive text messages from MarkTrack, what those messages contain, and how to stop them at any time.
About This Messaging Program
MarkTrack is a school information system used by private K–12 schools, weekend programs, and Hifz academies. Schools use MarkTrack to record attendance, manage enrollment, and bill tuition.
MarkTrack sends text messages on behalf of the school a family is enrolled with. Messages relate only to the recipient’s own child. We do not send marketing or promotional text messages, and we never text a number that has not been given to us by its owner.
How Families Opt In
A parent or guardian opts in when they register their child. On the school’s enrollment form they enter their own mobile number and tick a consent box. The box is unticked by default, is never bundled with any other agreement, and enrollment can be completed without ticking it.
This is the consent block exactly as it appears on the form:
What Messages You Will Receive
- Attendance alerts: when your child is marked absent or late
- School closures: weather closures, early dismissals, and schedule changes
- Tuition reminders: upcoming or overdue invoice notices
Example message:
MarkTrack: Abdullah was marked late at Al-Noor Academy today at 8:42 AM. Reply STOP to unsubscribe, HELP for help.
Frequency and Cost
Message frequency varies and depends on your child’s attendance and your school’s activity. Most families receive a small number of messages per month. MarkTrack does not charge for text messages, but Msg & data rates may apply from your mobile carrier.
How to Stop Messages
- Reply STOP to any message to unsubscribe immediately. You will receive one confirmation message and nothing after that.
- Reply HELP to any message for support information.
- Or turn text messages off at any time in your MarkTrack account settings, or by asking your school office.
Your Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are never shared with any third parties.
For full details, see our Privacy Policy and Terms of Service.
Contact Us
Questions about these messages? Email techsupport@marktrack.com and we will respond within one business day.