Billing emails & settings
Send reminders and receipts; set email and access preferences.
Videos
8 videos
Admin · 16 sec
Send a reminder for an unpaid invoice
Request a reminder with wording based on the due date.
Hover to preview · Click for steps & FAQsAdmin · 21 sec
Send reminders to selected families
Request reminders for selected eligible invoices.
Hover to preview · Click for steps & FAQsAdmin · 12 sec
Send a paid invoice receipt
Email a receipt for the latest successful payment on a paid invoice.
Hover to preview · Click for steps & FAQsAdmin · 30 sec
Choose which billing emails families receive
Configure invoice, receipt, overdue and expiring-card emails.
Hover to preview · Click for steps & FAQsAdmin · 23 sec
Choose failed-payment and card-expiry admin alerts
Configure operational billing alerts.
Hover to preview · Click for steps & FAQsAdmin · 19 sec
Set the automatic overdue-reminder frequency
Choose the reminder cadence for overdue invoices.
Hover to preview · Click for steps & FAQsAdmin · 20 sec
Require registration payment before full parent access
Limit an unpaid registered parent to billing until the registration fee is paid.
Hover to preview · Click for steps & FAQsAdmin · 24 sec
Set the default stopping rule for new recurring invoices
Choose a starting recurrence limit for the invoice composer.
Hover to preview · Click for steps & FAQsCan’t find the answer? Read the help centre or tell us what you need.
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