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Cancel an unpaid meal
Confirm a permitted cancellation and check the order and bill afterward.
18 sec Parent Recorded
What happens, step by step
- 1 From your parent Dashboard, choose Lunch Forms → Order meals, then the child and meal day.
- 2 On the owned order choose Cancel. Read Cancel this meal? and check child, dish, date and bill effect.
- 3 Choose Keep it to back out, or Cancel meal to confirm.
- 4 Check the cancellation message, then find the cancelled entry and updated bill in History & bills.
Frequently asked questions
Can I cancel after paying?
Contact the office. The family cancel button is not a refund request.
Can I undo cancellation?
There is no family uncancel action. A new order must pass the current window, stock and allowance checks.
Want to try it yourself? Start free, or read the help centre.