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Read outstanding Stripe account requirements

Review information Stripe still needs and distinguish due information from pending verification.

18 sec Admin Recorded

What happens, step by step

  1. 1 Start on the admin Dashboard; click Billing.
  2. 2 Click View Stripe Account.
  3. 3 Read Stripe still needs some information and the Currently due list.
  4. 4 Click Refresh to fetch the latest requirements.

Frequently asked questions

Does an account requirement always mean payments have stopped?

No. Check Accepting payments and Payouts to bank separately. A deadline can be approaching while payments are still enabled.

How do I know what to provide?

Read Currently due, Past due and Pending verification when shown. Use the requested-information setup flow or contact support for help completing a requirement; Account Details itself does not edit identity information.

Want to try it yourself? Start free, or read the help centre.