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Refund and pause future recurring invoices
Return money and separately pause a recurring template.
32 sec Admin Recorded
What happens, step by step
- 1 Start on the admin Dashboard; click Billing.
- 2 Open the recurring template’s Payment History; click Refund.
- 3 Select the refund amount and check Also pause future invoices for this schedule.
- 4 Click Process Refund; inspect the recurring state.
Frequently asked questions
Does a normal refund stop the next month?
No. Select the pause option on the recurring template or use Pause recurring separately.
Does pausing cancel invoices already sent?
No. Inspect and resolve those invoices individually.
Want to try it yourself? Start free, or read the help centre.