Review the invoice from a known respondent’s paid form
Review how an emailed-invoice generic form connects a response to an existing billing account.
23 sec Admin Recorded
What happens, step by step
- 1 Start on Dashboard for about one second.
- 2 Click Enrollments, then Manage Forms.
- 3 Open the published generic form and its received response.
- 4 Find the respondent in Responses and click View.
Frequently asked questions
Whose account receives the invoice?
A matching parent receives it directly. For a student linked to a parent, the parent is billed; an independent student is billed directly. Open the linked invoice to verify the payer.
Will MarkTrack create a new account from this response?
No. A generic form collects responses without creating users. Check the respondent’s email against an existing billable parent or student account, then follow up about payment.
Does Received mean the fee was paid?
No. Received only confirms the form response. Open its linked invoice and check the payment status; Not invoiced means there is no linked invoice to pay.
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