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Skip and waive one recurring payment
Forgive a planned payment without shifting the remaining obligations.
21 sec Admin Recorded
What happens, step by step
- 1 Start on the admin Dashboard; click Billing.
- 2 Open Edit schedule.
- 3 Choose Skip · waive it for the intended row.
- 4 Review Skipped and Family total; click Save and notify.
Frequently asked questions
Does the skipped month get collected at the end?
Not with waive. Choose Skip · take it at the end if you intend deferral.
Does skipping refund a paid month?
No. Use the payment’s Refund action to return a settled charge.
Want to try it yourself? Start free, or read the help centre.