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Understand locked and planned schedule rows
See why a paid or in-flight occurrence cannot be edited like a planned payment.
20 sec Admin Recorded
What happens, step by step
- 1 Start on the admin Dashboard; click Billing.
- 2 Open the recurring invoice and click Edit schedule.
- 3 Review the Locked row and its payment explanation.
- 4 Compare with the editable Planned rows.
Frequently asked questions
Why is Payment in flight shown?
A payment is clearing. Wait for its provider result before modifying that row.
What should I do after a stale-change message?
Reopen Edit schedule, review the latest dates and amounts, and make the intended change again.
Want to try it yourself? Start free, or read the help centre.