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Send reminders to selected families
Request reminders for selected eligible invoices.
21 sec Admin Recorded
What happens, step by step
- 1 Start on the admin Dashboard; click Billing.
- 2 Filter unpaid invoices and select rows.
- 3 Choose the bulk reminder action.
- 4 Review the result count and any unchanged invoice states.
Frequently asked questions
Can one family get more than one reminder?
Yes. Each eligible selected invoice receives its own reminder; multiple invoices are not combined into one email.
Why is the result smaller than my selection?
Invoices without an available payer or in an ineligible state are skipped. The confirmation labels the count as families, but it counts the invoices sent a reminder.
Does the confirmation count unique households?
The confirmation counts invoice reminders sent. Selecting several eligible invoices for one family can send several reminders and count that family more than once. Review the invoice selection before sending.
Want to try it yourself? Start free, or read the help centre.