Your first 90 days with MarkTrack
Welcome to MarkTrack. This guide is your setup roadmap. It puts every other guide in the right order, so you build your school on a solid foundation instead of doubling back later. Work through the phases top to bottom — each one depends on the one before it.
How to use this page
Each phase below links to a full step-by-step guide. Do the phases in order. You do not need to finish everything in one sitting — most schools take two to three weeks to get fully set up, and that is completely normal.
Phase 1 — Set the foundation (week 1)
Two settings affect everything else, so do them first.
- Set your timezone. Your organization timezone decides what counts as “today” for attendance. If it is wrong, teachers will be blocked from saving attendance in the evening. Set your timezone →
- Understand schools. MarkTrack organizes everything under one or more schools (for example a weekday academy, a Sunday school, and a Hifz program). Most of your data — classes, attendance, billing, enrollment forms — belongs to a single school. Learn how this isolation works before you add anything. How multiple schools work →
Phase 2 — Add your people (week 1–2)
Now bring in the humans. Start with staff, then families.
- Add teachers and admins so they can start setting up their own classes.
- Add students and parents. A child student has no login (their parent manages everything); an independent student signs in themselves. You can add them one at a time, in bulk by CSV, or let them come in automatically from enrollment applications later. Add students →
- If you run more than one school, learn exactly what happens when you attach or remove people from a school → — removing a student has real side effects.
Don’t bulk-import students you’re about to enroll online
If families are going to apply through an online enrollment form (Phase 5), let the form create their accounts for you. Importing them by hand first can create duplicates.
Phase 3 — Build your class structure (week 2)
MarkTrack classes have three layers: a broad Subject (like “Quran”), a Level under it (like “Level 1”), and the actual class you teach — the Subject Level — which holds the teacher, schedule, and students.
- Build your class structure → — create subjects, levels, and classes.
- Teachers, schedule, and settings → — assign one or more teachers, set the days and times, and turn on a gender restriction if you need one.
- Add and remove students from a class → — and understand what removing a student deletes.
Phase 4 — Set up your academic year (week 2–3)
This is the most important concept to get right, because it ties classes, grades, and report cards together.
- Set up academic years and terms → — create the year, add your terms (semesters, quarters, etc.), and mark the current one.
- How grades and report cards are calculated → — read this so you understand exactly how a final grade is built from assignments and term weights.
- At the end of the year, roll over to a new year → — this copies your classes and schedules forward but deliberately starts the rosters empty.
Phase 5 — Open enrollment (week 3+)
Now you can collect families online. This is the deepest part of MarkTrack, so it has its own set of guides.
- Build an enrollment form → — choose the form type, add the fields, and turn on family applications for parents with multiple children.
- Collect fees and payments → — charge a registration fee on the form (see also the focused guide on adding a registration fee), add discount codes, and optionally block a family’s login until they pay.
- Review and accept applications → — work through the queue, accept in bulk, and let MarkTrack create the student and parent accounts for you.
- Next year, returning families don’t start over — they use re-registration →, a pre-filled form for families and adult students.
Phase 6 — Turn on billing (alongside Phase 5)
Charge tuition and fees, and let parents pay online.
- Create and send invoices → — build reusable tuition templates, invoice a whole family at once, and put tuition on an automatic recurring schedule.
Phase 7 — Go live with daily use
With people, classes, and the year in place, your school runs day to day on two features.
- Take daily attendance → — teachers mark each class every day; learn the rules that lock attendance.
- Create quizzes and assignments → — give online quizzes that grade themselves and collect file uploads, all feeding the gradebook.
You’re set up
Once attendance and assignments are flowing, the rest of MarkTrack — report cards, the report builder, communications — builds on the foundation you just laid. Browse the other categories any time, or use the search box at the top of the help center to jump straight to an answer.
Stuck on any phase? Every guide links back to its category, and you can always contact support.
Still stuck?
Our team is happy to walk you through it.