The live board, the log, and pickup analytics

Once Sign In / Sign Out is live, everything a scan produces lands in one place: Sign In / Out in the sidebar. This guide covers its four tabs — the Live Board you watch during dismissal, the Log you search when someone asks a question, and the Analytics that turn pickup times into a number you can act on.

Step 1 — The Live Board

The Live Board answers "where is everyone right now". It refreshes on its own — leave it open on the front desk — and opens on the current school day.

The Sign In / Out live board: KPI tiles reading 37 on campus, 28 signed out, 294 late pickups in the last 30 days and a 3:08 PM average pickup time, above a table of students showing 'On campus' or 'Signed out' pills, minutes-late badges, the collecting person's name and relationship such as 'Yusuf Karim (Uncle)', the station name, and the time. — The board you take outside during a fire drill.

The four tiles across the top:

On campus — children signed in today and not yet signed out.
Signed out — children collected today.
Late pickups — collections after dismissal plus grace, over the last 30 days.
Average pickup time — when children actually leave, on average.

Each row shows the child, their current state, who collected them, from which station, and at what time. A pickup after dismissal plus grace carries an amber N min late badge.

"Today" means the school day, not the calendar day

The board, the kiosk and every count roll over in the early morning rather than at midnight, in your school's own timezone. An after-hours event still belongs to the day it happened on, so a late evening pickup does not disappear from the board the moment the clock passes twelve.

Step 2 — The Log, and reading an attestation back

The Log tab is every scan ever recorded, newest first. Filter it by student or collector name, by date range, by direction, or narrow it to late pickups only.

The Sign In / Out log: a filter bar with a student-or-person search box, From and To date fields, a Direction dropdown, a 'Late pickups only' checkbox, and CSV and Apply buttons, above a table with When, Student, Action, Signed by and Where columns showing Out events with minutes-late badges and collector names. — Search by the child's name or by the collector's — including a "someone else" name a parent typed in.

Open the … menu on any row to see what that person actually agreed to: the frozen attestation sentence, the exact second it was attested, and the address it came from.

The log with a popover open on a 4:03 PM row, headed ATTESTED, quoting 'I confirm that I am collecting Dania Khan from Al-Noor Islamic School and that they are leaving campus in my care', followed by the timestamp 27 Jul 2026, 4:03:00 PM, the IP address, and a red 'Void this entry' action. — The sentence is stored as it was shown, so it still reads correctly years later.

Correcting a mistake

Records are never deleted. Use Void this entry on the same menu: the row stays in the log, visibly marked as voided, and stops counting toward presence and the analytics. A log you can delete from is a log that proves nothing.

Exporting

CSV exports exactly the rows your current filters produce — so filter to "late pickups only" over a term, then export, and you have the list you need for a letter home. Text fields are escaped so that a name typed by a stranger cannot execute as a formula when the file opens in Excel.

Step 3 — Analytics

The Analytics tab covers a date range you choose, with 7-, 30- and 90-day shortcuts.

The Sign In / Out analytics page: a From/To date range with 7, 30 and 90 day shortcut buttons; KPI tiles for 2753 total scans, 294 late pickups, a 3:08 PM average pickup time and a 7.1 hour average day on campus; a daily volume chart of arrivals and departures; and a 'When children actually leave' histogram in 15-minute bands peaking just after the 3:15 PM dismissal. — The histogram is usually the one that changes a policy — real dismissal often peaks 15–20 minutes after the official time.

Total scans — every sign-in and sign-out in the range.
Late pickups — collections after dismissal plus grace.
Average pickup time — the clock time children actually leave.
Average day on campus — from sign-in to sign-out, for children who did both.

Daily volume plots arrivals against departures per day. The two lines normally sit on top of each other; a gap between them is a day when a lot of children were never signed out, which usually means a door code nobody scanned rather than children left on campus.

Who is chronically late, and who collects

The lower half of the analytics page: a 'Late pickups by family' leaderboard ranking families with their late count, average minutes late and worst single instance; a 'Most pickups' list counting collections per person; and a 'Collected by someone else' breakdown by relationship showing Uncle, Carpool, Grandparent and Nanny counts. — Three questions a paper clipboard has never been able to answer.

Late pickups by family — ranked by how many times, with the average minutes late and the worst single instance. That is the difference between a family that was once stuck in traffic and a family that is twenty minutes late every day.
Most pickups — who does the collecting, counted per person.
Collected by someone else — how often a child leaves with an uncle, a carpool, a grandparent or a nanny rather than a registered parent.

The late leaderboard ranks by count, not by rate

A family collecting every single day has more opportunities to be late than one collecting twice a week. Read the average-minutes and worst columns alongside the count before you send anything home.

Step 4 — The kiosk view

Any station can be cast to a spare iPad or a TV instead of printed. The kiosk shows the code large enough to scan from a queue, with live counts and a "just collected" feed beside it, so parents waiting can see the line moving.

The kiosk display for the Main Entrance station: a large QR code on the left under a 'Sign In' heading with the instruction to point a phone camera at it, and on the right a count of 42 still on campus, 28 signed out today, a 'Just collected' list of names with times, and a 'Still here' grid of student names. — The kiosk link is safe to leave on a screen — it cannot be used to sign anyone out by itself.

Who can see what

Admins see all four tabs, can create and rotate stations, and can void entries.
Custom permission sets need sign_in_out granted explicitly.
Everything is scoped to the school in the URL — switch schools in the top bar to see another one.