Run attendance from the Command Center

The Attendance Command Center is the admin home for attendance. Instead of opening one class grid at a time, it puts the whole school on one page: headline numbers, the absence request queue, a searchable record of every mark ever taken, a per-student profile, and a per-teacher "did they take attendance?" report. This guide walks each of its five tabs, what the numbers mean, and where the exports live.

Step 1 — Open the Command Center

1. Go to Attendance.
2. Click the Command Center button at the top of the page. The amber badge on it is the number of absence requests waiting for review at this school.

It also opens from Actions → Attendance Requests (which lands you straight on the Requests tab), and from the Review button in the absence-request email admins receive — that link opens the page with the right request's drawer already showing.

Step 2 — Read the shell: filters, KPIs, tabs

Every tab sits under the same three pieces of furniture: the Year and Term filters, the six-tile KPI strip, and the tab bar (Overview · Requests · Records · Students · Teachers).

What the six KPI tiles count, exactly:

• Absences — every absence, excused or not.
• Excused — excused absences plus excused tardies.
• Unexcused — plain absences only.
• Tardies — tardies plus excused tardies.
• Attendance rate — the share of recorded marks that aren't a plain absence. Tardy and excused marks count as attended.
• Pending requests — absence requests waiting on a decision at this school. It turns amber when there's anything to do.

The Year and Term pickers at the top set the window the KPI strip, the Overview charts, the Records table, and a student's profile are measured over; Full Year is the default term choice. Changing them reloads the page but keeps you on the tab you were on, and keeps that tab's own filters. Every filter lives in the address bar, so a filtered view is a link you can bookmark or paste to a colleague.

The Overview tab

Five panels, all obeying the Year/Term filters:

• Weekly attendance trend — unexcused absences and tardies over the last 12 weeks.
• Status breakdown — a donut of every recorded mark: Present, Absent, Tardy, Excused absence, Excused tardy.
• Attendance rate by level — one bar per level (year group), lowest first and capped at eight bars, so the group that needs attention is at the top.
• Pending requests — the five longest-waiting pending requests (not the newest), each with inline Approve and Reject buttons, plus a View all link into the Requests tab.
• Recent activity — the last ten attendance actions and who took them. It reads "No activity yet" until staff start marking.

The Requests tab — review absence requests

This is the queue. Parents and students submit absence requests from their own accounts; every one of them lands here.

1. Click a status pill — All, Pending, Approved, Rejected, Cancelled — to narrow the queue. The number on each pill is the live count.
2. Narrow further with Type (Full Day, Multiple Days, Late Arrival, Early Departure), a From/To date range, and a Student name search, then click Apply. Clear resets them all.
3. Click a student's name to open the review drawer (next section), or tick the checkboxes and use Approve Selected / Reject Selected to decide several at once.
4. Export CSV downloads the currently filtered queue.

The queue is newest-submitted first and pages at 25 rows; a Previous/Next pager appears under the table once there's more than one page.

Review one request in the drawer

Clicking a student's name slides a drawer in from the right with everything you need to make the call, without leaving the queue.

The drawer shows, top to bottom:

• The student and the request type, with the current status pill — and, if it's already been decided, who reviewed it and when.
• Dates, Category (the reason bucket the family picked), Requested by (a parent's name, or "(self)" when the student submitted it), and Submitted.
• Notes from family — their free-text reason, if they wrote one — and Admin notes if a decision note was left.
• Acknowledged at submission — the exact wording of the two statements the family ticked when they submitted. This is a snapshot: if you later reword the acknowledgments in settings, old requests keep showing what was actually agreed to.
• This student's recent requests — quick context for a pattern of absences.
• Approve and Reject, each with an optional notes box. Rejecting asks for confirmation first.

Approving marks the student Excused in every class on those dates at once — the one thing in MarkTrack that writes attendance across classes in a single action. Rejecting leaves attendance untouched. Either way the family is notified.

The Records tab — search every mark

Records is the school's full attendance history as a searchable table, plus the exports. Use it to answer "how many unexcused absences did Year 3 have in March?" without opening a single class.

1. Set any combination of filters: Student (type a name and pick from the suggestions — it becomes a green chip), From/To dates, Class (grouped by year level), Teacher, and Status.
2. Click Apply. The six tiles above the table recount to match, and the table shows the matching rows.
3. Optionally click a Group by pill — Month, Week, or Year — to break the table into labelled sections. None turns it back off.
4. Export what you're looking at with CSV, XLSX, or PDF. All three honor the current filters.

The Status select is more than the raw statuses: alongside Present, Absent, Tardy, Excused Absence, and Excused Tardy it offers All Excused and All Unexcused, which are the two buckets you usually actually want.

In the table itself, the Reason column shows the note attached to a mark (hover to read a long one in full), and a small blue Request chip appears on any mark that came from an approved absence request — click it to open that request's drawer. Clicking a student's name jumps to their profile on the Students tab.

Open one record's audit timeline

Click the date in any record row — on the Records tab or on a student's profile — and a drawer opens with that single mark's history.

• The current status, with the same colour dot the table uses.
• If the mark came from an absence request, a green linked-request card with its type, dates, category, who reviewed it, and a View request link.
• A History timeline: each entry is a timestamp, the person (or system) responsible, and what changed — status changes render as an old → new chip pair.

This is the answer to "who changed this mark, and when?" — including marks a student self-recorded or a student attendance taker recorded, and any staff correction afterwards. See custom statuses, self-marking, and attendance takers for how those non-staff marks are labelled.

The Students tab — one student's whole picture

Search a student by name (or arrive by clicking a name on the Records tab) and the tab fills with their profile.

• Stat tiles — the same six KPIs as the school strip, counted for this student alone with the same rules.
• Monthly attendance rate — one bar per month across the year, so a slide shows up immediately.
• Month calendar — coloured dots on each day the student has marks; hover a day to see the status and the class. Use the arrows to step months, or Today to come back.
• Attendance records — the same row format as the Records tab, so the date still opens the audit timeline.
• Absence request history — every request this student was the subject of, with who submitted it, who reviewed it, and when.

The Teachers tab — who actually took attendance

The Teachers tab answers the compliance question: for a given day, which scheduled classes got marked, and by whom.

1. Stay on Daily and pick a date with the date field or the arrows. You can't go past today.
2. Read the summary line — "x of y classes taken" — then scan the table: Class, Teacher, Status, Marked by (name and time), and Students marked out of enrolled.
3. Switch to Historical and set a From/To range for a per-teacher rollup instead: expected sessions, taken sessions, a compliance percentage bar, and a small trend sparkline. It opens on the last four weeks.
4. CSV exports whichever view you're on.

Three status pills appear in Daily mode:

• Taken — the assigned teacher (or an admin) marked it.
• Taken (delegate) — an appointed student attendance taker marked it.
• Not taken — nobody marked this class on this date.

Compliance percentages are colour-coded the same way as the daily report: green at 90% and above, amber from 75%, red below that.

If a tab looks empty

• "No classes were scheduled to meet on …" — the classes exist, but none of them meets on that weekday. Check the class's meeting days, or pick another date.
• "This date hasn't happened yet" — you reached a future date from a bookmark or by typing one. Compliance only exists for days attendance could actually be taken on.
• "No records match these filters" (with a Clear filters button) — the filter set is too tight. That's different from "No attendance recorded yet", which means the window genuinely has no marks.
• Numbers lower than you expect are usually the Year or Term filter, not missing data — widen to Full Year first.

Next up: the day-to-day marking flow in take daily attendance, the family side of the queue in absence requests, or browse the other guides in Attendance.